Terms of Service
Welcome to The Altered Carbon (“the Site”). By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these Terms, we advise you not to use our Site.
We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the Site following any changes constitutes your acceptance of those changes. We recommend reviewing this page periodically.
Your Account & Security
When you create an account with us, you are responsible for maintaining the confidentiality of your login credentials. You agree not to share your account details with any third party.
We reserve the right to suspend or terminate accounts if we believe there has been a breach of these Terms. If you suspect any unauthorized access to your account, please notify us immediately at support@thealteredcarbon.com.
Pricing & Orders
All prices listed on our website are subject to change without prior notice.
We reserve the right to modify or discontinue any product or service at any time. We are not liable for any changes in pricing, product availability, or service interruptions.
We may refuse or cancel any order at our discretion. This includes, but is not limited to:
- Orders suspected of fraud
- Bulk or reseller purchases
- Duplicate or suspicious transactions
If an order is canceled or modified, we will attempt to notify you using the contact details provided at checkout.
Product Availability
All products are subject to availability of materials, including gemstones such as lab-grown diamonds and moissanite.
In case a product becomes unavailable or there is a delay, we will inform you as soon as possible. If your order cannot be fulfilled, you will receive a full refund.
Limitation of Liability
To the maximum extent permitted by law, The Altered Carbon shall not be held liable for any damages arising from:
- Use or inability to use our website
- Errors or omissions in product information
- Unauthorized access to personal data
- Service interruptions or technical issues
- External threats such as viruses or malware
- Any reactions or sensitivities related to jewelry usage
This includes direct, indirect, incidental, or consequential damages of any kind.
Warranty
We take pride in our craftsmanship and offer a lifetime warranty on our jewelry pieces, covering manufacturing defects.
For detailed warranty terms, please refer to our dedicated Warranty page.
Contact Us
For any questions regarding these Terms & Conditions, please contact us at:
support@thealteredcarbon.com